At Hybreeze Furniture, we recognise the importance of protecting the privacy and rights of individuals in relation to their Personal Information. The following is our privacy policy and it shows how we collect and manage customer personal information. We comply with all of the Act’s requirements in relation to the collection, management and disclosure of your Personal Information underthe Privacy Act 1988 (Cth) (“Act”)

What types of personal information will Hybreeze Furniture collect?

We may collect the following Personal Information including name, telephone, residential, mailing and email addresses, date of birth, gender, age, purchase history, details of the products and services you have purchased from us together with any additional information necessary to deliver those products and services and to you and other information relating to you that you provide to us directly through our website or indirectly through use of our websites or online presence, through our representatives.

Use of Cookies

We may also collect non-personally identifiable data from you through the use of cookies, we use cookies are to recognise you when you come back to our websites, customise our websites for an enhanced shopping experience for you, enable you to make purchases through our websites. However, if you do not wish to receive any cookies, you may set your browser to refuse them.

How do we collect your Personal Information?

We collect your Personal Information directly from you by following methods, from your access and use of our website, through conversations between you and our representatives, when you ask for a quote, when you make an in-store or on-line purchase, when you register your details on our website, when you participate in surveys, promotions hosted by Hybreeze Furniture, when you provide information via social media pages or when you submit a job application or CV. We may also collect information from third parties such as credit reporting agencies, law enforcement agencies, and other government agencies.

How do we hold, use and disclose your Personal Information?

Hybreeze Furniture uses, holds and discloses your information to better understand your needs and provide you with better service. Basically, Hybreeze uses, holds and discloses your Personal Information to complete a transaction in store or online via our website, deliver products and services, deal with your queries or customer service issues. We may also keep information on your communications with our customer service representatives, keep you up-to-date with products, services, or promotions, enhance your customer experience or conduct business processing functions including providing Personal Information to our contractors, service providers or other third parties (e.g. web hosting providers, IT systems administrators, couriers, payment processors, data entry service providers, electronic network administrators, debt collectors, and professional advisors, and etc.). We may also use it for planning, marketing, research, recruiting, training purposes. Your Personal Information will not be shared, sold or disclosed other than as described in this Privacy Policy.

Accuracy and Access

We will make sure that the information we hold about you is accurate, complete and up to date and you could always let us know if you believe the information to be otherwise. You can request details of any personal information holds by us about you and advise us if it is inaccurate, incomplete or out of date. However we’re not always required by law to give you access to your personal information and the exceptions differ in relation to credit eligibility information. If we can’t provide your information in the way you’ve requested, we will tell you why in writing.

Direct Marketing

Marketing is important to our business. We may provide you with information about new products, services and promotions which may be interest to you. We will not disclose your personal information to third parties for marketing purposes without first notifying you. You may opt out at any time if you no longer wish to receive commercial messages from us.

Security Information

When you browse our site and most importantly when you enter sensitive information (i.e your name, email address, credit card numbers) on our site we secure that information with 256 Bit SSL encryption. 256 Bit SSL encryption is the industry standard encryption technology. The best way to tell if the information you’re entering is secure is to look at the address bar in your browser. If the URL starts with https:// then you’re on a secure page.